Changing Paces

The Accessibility for Ontarians with Disabilities Act 2005 is a law that aims to make Ontario completely accessible to people with disabilities by the year 2025. It's called the AODA. Further, the Integrated Accessibility Standards Regulation is a law that the provincial government has made under the Accessibility for Ontarians with Disabilities Act. There are 5 Accessibility Standards in this regulation. Further, each of which is meant to make things easier for people with disabilities in important parts of daily life. Why AODA customer service training is Important?   Employees who go through AODA training learn about how accessibility affects people with disabilities and what they can do about it. Often, we believe of impairments as either visible or physical. However, they can be both. Further, AODA includes all types of disabilities, both physical and non-physical. This includes mental health and learning disabilities, as well as other types of disabilities. Employees wh

  AODA training is a program that will give the employees basic knowledge about accessibility and how it might influence people suffering from disabilities. You mostly think of disabilities as either visible or physical. But, AODA training will always include all kinds of disabilities and not just the visible and physical ones. It will also cover the non-visible disabilities like mental health and learning disabilities within the pack. Understanding more about the AODA customer service: The customer service standard mandates that the service providers should always lookout for ways to break down the barriers, which will prevent the customers with disabilities from accessing services that they might need. The barriers must be due to physical obstacles and more. With proper  Accessible Customer Service Training , the employees will learn how to handle customers with disabilities and even the ones suffering from mental disabilities. It is one way to grow the human touch among people.